Responsibilities may include, but are not limited to:

· Conducting medical discovery calls with new clients to help them determine the claims for which they may be eligible.

· Organizing information from the client to ensure that their claims are completed in a timely and accurate manner.

· Conducting “C&P Prep Calls” to assist clients with preparing for their VA medical exams as part of their claim.

· Providing compassionate and empathetic support to veterans, addressing any questions or concerns they may have about the claims process.

· Maintaining accurate and up-to-date records of all interactions with veterans, ensuring that all necessary information is properly documented.

· Collaborating with our team of experts to ensure that veterans receive comprehensive and personalized assistance tailored to their unique needs.

· Staying informed about changes to VA regulations and policies that may impact veterans' eligibility for benefits and communicate updates to veterans as needed.

Qualifications:

· Genuine passion for helping disabled veterans and making a positive impact in their lives.

· At least one year of experience as a Nurse.

· Exceptional written and verbal communication skills, with the ability to effectively engage and build rapport with veterans over the phone.

· Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.

· Self-motivated and results-oriented, with the ability to work independently and as part of a team.

· Comfortable working in a fully remote environment, with access to reliable internet connection and a quiet workspace.